For additional information about DEERS or to update an address in DEERS, visit. Reserve Component sponsors should visit the nearest ID Card issuing facility and their unit personnel shop to ensure that their DEERS information is current and correct. Did you know DoD Self-service Logon (DS Logon) is a secure, self-service logon ID that allows beneficiaries affiliated with the Department of Defense (DoD). Action must be taken by the sponsor and his/her family members to update information in DEERS as well as in their military personnel records. Sponsors and family members actually lose access to their TRICARE health care benefits when “loss of eligibility” appears in DEERS they are unable to make appointments, get prescriptions filled, or have claims processed correctly. REMINDER: Be sure to update you and family members' eligibility information in the Defense Enrollment Eligibility Reporting System (DEERS). You will receive a return call within 24 hours. If you have any questions, please call (518) 786-4406 and leave a message. Or scan the QR code and it will take you to the link above and follow the same instructions. To schedule an appointment please go to, put in your zip code and locations and times for you to choose from will populate. Call for an appointment, any information, and documents you will need to bring. Unit Administrators should be directing you to a DEERS/RAPIDS site near your Home of Record. Elderly Parents - if you contribute 50% in the support of an elderly parent (deduction stated on tax returns).Unmarried children incapable of self-support (incapacitated).Dependent children aged 22 – 26, if enrolled in Tricare Young Adult.Dependent children aged 21 to 23, if full-time college students.Children at the age of 10, under the age of 21 (including adopted or stepchildren).Retirees, guardsmen, spouses, some former spouses (20/20/20 or 20/20/15).Use of many services offered by the Fleet and Family Support Center, Saratoga Springs, NY.Armed Forces Recreations Centers worldwide (Shades of Green, Hale Koa, Dragon Hill Lodge, AFRC Europe - Garmisch & Chiemsee, Germany).MWR discounts such as movie tickets, sporting events, outdoor rental equipment, etc.Use of military services such as guest housing.Speed up authorization of Tricare during mobilization or periods of active duty of more than 30 days DMDC Support Office has a new Fax Number For questions related to DoD Benefits and Entitlements, TRICARE eligibility or the data in your DEERS record, call the DMDC/DEERS Support Office (DSO): (800) 538-9552 Hours of Operation: 8:00 am - 8:00 pm Eastern Standard Time (5:00 A.M.Spouses and eligible children should be enrolled into the Defense Enrollment Eligibility Reporting System (DEERS) which can: Why should my dependents receive and ID card?
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